January, 2020


The Mentor’s role is to support their mentees by working with them to ensure they are receiving proper training and resolves any issues and develops strategies for the future. The Mentor acknowledges the mentees strengths and encourages them to find ways to use them.  The Mentor should orient these individuals to Paradigm’s existing structures and alert them to all pertinent opportunities. The Mentor should also identify their Mentees adjustment and training related difficulties and then seek ways to resolve these with urgency.  The Mentor helps the employee navigate the learning curve inherent in any new role with the company.


  1. Training Mentees by informing them of the company’s procedures and job requirements.
  2. Planning, coordinating, and directing job specific training including but not limited to videos, PowerPoint presentations, and physical demonstrations.
  3. Maintaining documentation to support training activities including weekly evaluations.
  4. Performing ergonomic evaluations on all trainees and counseling on needed adjustments.
  5. Acting as liaison for the training team effectively communicating, in a timely manner, with HR, Production, and Supervisory staff.
  1. Alerting your Mentees to potential adjustment-related obstacles and issuing them with suitable resources to help negate these.
  2. Scheduling weekly follow-ups to review your Mentees’ progress and setting suitable goals for continued success.



Although this position does not have any direct reports, the Mentor is instrumental at ensuring the proper training of new employees.


  1. Willingness to share skills, knowledge, and expertise. A good mentor is willing to teach and is a patient, effective teacher. 
  2. Familiarity with sound mentorship practices.
  3. Effective on-boarding and orientation skills.
  4. Top-notch tracking and intervention abilities.
  5. Ability to be accommodating, and highly effective communication skills with a wide variety of personality styles.
  6. Ability to train employees on all aspects of safety, company policies, procedures and quality and efficiency requirements.
  7. It is essential for the Mentor to be familiar with job specific requirements in order to ensure mentees are learning the proper way to perform jobs.
  8. Demonstrates the ability to identify training issues and make recommendations which are appropriate, to improve performance.
  9. The Trainer is presented daily with numerous tasks and projects to manage and needs to be capable to prioritize effectively.

Minimum Education & Experience Required

  1. Preferably a minimum of three years in a production/manufacturing position.
  2. Capable of successfully training a diverse workforce.
  3. Must have a solid understanding of safety and quality.
  4. Working knowledge of Word, Excel, and PowerPoint programs.
  5. Must be flexible with available hours to work. This position may require training for off shifts. 
  6. A proven ability to build, develop and motivate employees in a fast-paced teamwork environment.
  7. Proven tape measure, hand tool, and machinery skills.

Physical Demands and Working Conditions

  1. While performing the duties of this job, the employee must be able to work inside, occasionally work protracted or irregular hours; this position will work closely with others in addition to working alone.
  2. The Mentor may be exposed to excessive or intermittent noise and dust. Equipment used to perform essential job functions may include manufacturing machines and equipment, hand tools, computer and related equipment, calculator, copier, fax machine, possibly a forklift or automobile.
  3. Physical exertion may be required involving lifting, bending, stooping, or carrying heavy items (30-55 lbs). Routine discomforts from exposure to moderate levels of heat, cold, from working in the warehouse facility.

Established in 1981, Portland-based Paradigm Window Solutions specializes in a wide range of premium-quality and Energy Star-rated vinyl windows and patio doors for new construction, replacement and institutional markets in the Northeast, Mid-Atlantic and Midwest regions. Their premium-quality products are designed and fabricated in Maine and exceed requirements of the American Architectural Manufacturing Association (AAMA) Gold Label Certification for integrity and quality.

In 2014, Paradigm Window Solutions consolidated all operations into a larger 109,000-sq. ft. facility at 56 Milliken Street, off Riverside Industrial Parkway. That same year, Paradigm launched the 500 Series New Construction and 5000 Series Replacement Window lines, thereby introducing a value-priced window product option. The following year, three new paint process interior wood grain finishes were added to the 8300 series, which gave Paradigm the ability to compete with the wood window market to reach consumers who wanted the natural wood look without the maintenance of real wood.

In 2018, Paradigm expanded its production schedule by adding a second shift, which created 14 new full-time jobs, and the company is actively hiring. Currently, the company employees 230 people and offers supplemental health/dental/vision, company-paid life insurance, short-term disability insurance, 401(k) retirement plan, eight holidays, paid time off, tuition reimbursement, and quarterly bonus.