Production Line Supervisor

June, 2021

The Production Line Supervisor is responsible for the operations of their production lines in terms of safety, quality, throughput, waste elimination – cost, including material and labor utilization, while respecting the overall factory goal. This position manages processes to ensure a quality product and maximize throughput. The Production Line Supervisor closely monitors key performance indicators for safety, quality, throughput and cost within the operation, spearheading the process for improvement. They plan and manage human resources including training and cross-training, develop visual process flow and manage department compliance for safety and quality. The Production Line Supervisor plans and assigns employee work tasks and is responsible for addressing any performance issues with employees in the lines.

1. Leads by example, ensuring a safe and efficient workplace is maintained at all times.
2. Monitors random in-process inspections in conjunction with the quality employees and creates and maintains programs for quality inspections and assists in the resolution of quality-related problems.
3. Reduces costs by eliminating or reducing waste within the process.
4. Assists the Production Manager with the development of proper methods and procedures that ensure a quality product, implements the plans and audits methods and procedures for adherence to them.
5. Makes recommendations on production procedure changes, maintains constant checks on production to ensure quality and quantity control of finished products, and maintains surveillance over the proper operation and maintenance of equipment and machinery.
6. Participates in the line design layout and is responsible for revising and implementing changes to the product line.
7. Oversees employee and operator training, making sure employees are aware of SOPs and QC issues as required. Ensures employee training and employee development occurs.
8. Conducts time studies for new SOP creation and monitors employees on existing SOPs to ensure they are meeting the requirements.
9. Ensures process of remakes are completed on time and research why the need for a remake occurred, identifying any possible trends.
10. Maintains good order and oversees 6S in all assigned areas relating to quality, all safety components and housekeeping.
11. Encourages and engages in an environment of continuous improvement and teamwork.

The Production Line Supervisor is responsible for assisting the Production Manager with the overall oversight of their production lines. This position oversees the employees of the production lines and closely monitors employee performance and coaching and training when appropriate as it pertains to his/her assigned area.

1. Must have knowledge of production and workflow procedures and be familiar with quality control standards necessary to maintain satisfactory levels of production.
2. Must have full knowledge of at least two production lines.
3. Increased capability to identify and resolve problems that affect the manufacturing process.
4. Must have good problem-solving skills.
5. Strong computer skills, including strong knowledge of Excel, Access, Word and Powerpoint.
6. Organizational and time management skills and a positive style personality.
7. Excellent listening, oral, and written communication skills with the ability to train and work with a diverse employee population.
7. Ability to speak effectively before groups of customers or employees of the company.
8. Must demonstrate the ability to interact and train peers, management, and other departments in a professional manner.

Summary Minimum Education & Experience Required
1. A Bachelor’s degree is preferred or an equivalent combination of education/ experience working in a similar environment or position.
2. Must have a broad range of manufacturing knowledge and strong understanding of lean manufacturing principles.
3. Proven ability to build, develop and motivate teamwork environment. With the ability to set clear goals for self and others.

1. While performing the duties of this job, the employee must be able to work inside, work protracted or irregular hours, this position will work closely with others in addition to working alone.

2. The Production Line Supervisor may be exposed to excessive or intermittent noise, and dust. Equipment (machines, tools, devices) used in performing only the essential functions include manufacturing machines and equipment, hand tools, computer and related equipment, calculator, copier, fax machine, and possibly a forklift and automobile.

3. Considerable physical exertion required involving bending, stooping, lifting or carrying heavy items (50 – 75 lbs). Routine discomforts from exposure to moderate levels of heat, cold from working in the warehouse facility.

The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.

Established in 1981, Portland-based Paradigm Window Solutions specializes in a wide range of premium-quality and Energy Star-rated vinyl windows and patio doors for new construction, replacement and institutional markets in the Northeast, Mid-Atlantic and Midwest regions. Their premium-quality products are designed and fabricated in Maine and exceed requirements of the American Architectural Manufacturing Association (AAMA) Gold Label Certification for integrity and quality.

In 2014, Paradigm Window Solutions consolidated all operations into a larger 109,000-sq. ft. facility at 56 Milliken Street, off Riverside Industrial Parkway. That same year, Paradigm launched the 500 Series New Construction and 5000 Series Replacement Window lines, thereby introducing a value-priced window product option. The following year, three new paint process interior wood grain finishes were added to the 8300 series, which gave Paradigm the ability to compete with the wood window market to reach consumers who wanted the natural wood look without the maintenance of real wood.

In 2018, Paradigm expanded its production schedule by adding a second shift, which created 14 new full-time jobs, and the company is actively hiring. Currently, the company employees 230 people and offers supplemental health/dental/vision, company-paid life insurance, short-term disability insurance, 401(k) retirement plan, eight holidays, paid time off, tuition reimbursement, and quarterly bonus.