Quality Control Auditor (2nd Shift)

October, 2020

GENERAL SUMMARY

The Quality Control Auditor must be knowledgeable of Quality, Production, Engineering and Procurement principals and practices. This position is trained in quality functions, procedures and principles; investigative techniques; and data collection techniques and must have hands-on job experience. In cooperation with other employees such as Supervisors, plant management, maintenance and engineering, the Quality Control Auditor regularly works to resolve Process issues by reviewing standards and procedures of operation and performing audits.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Takes keen role in continues process improvement as well as ownership of process documentation control.
  2. Observes production activity and provides feedback in relation to Processes, fills out Process Control Reports.
  3. Identifies root cause of quality issues and identifies missing or inadequate processes and provides support to improve or create processes.
  4. Provides training support for employees.
  5. Conducts random in-process inspections and maintains programs for process tracking.
  6. Reviews defects in materials and provides insight as to the origin of the defects, fills out appropriate RMA and MRA paperwork and submits the paperwork through the proper channels.
  7. Supports investigations and resolutions to quality/process issues with department leadership.
  8. Generates, as appropriate, with the development of standards and procedures (i.e., Process manuals).
  9. Ensures stringent compliance with internal and customer-imposed quality/process standards.
  10. Assists with preparing reports and charts addressing Process and quality conformance.
  11. Organizes and helps with the development of training, material testing, and evaluation of procedures.
  12. Is Proficient with Microsoft Office: Word, Excel and Power Point.
  13. Works with Project Management Software (Smartsheet, Google Docs, Dropbox, etc.) to track progress of action items and keep leadership informed.
  14. Communicates effectively and positively with employees, supervisors, and management as required.
  15. Encourages and supports an atmosphere of continuous improvement and teamwork.
  16. Maintains good order and housekeeping.

SUPERVISORY RESPONSIBILITIES

Although the Process Control Auditor is not responsible for directly supervising any employees, this position is instrumental in effectively training, educating, and directing employees in adherence to processes.

Established in 1981, Portland-based Paradigm Window Solutions specializes in a wide range of premium-quality and Energy Star-rated vinyl windows and patio doors for new construction, replacement and institutional markets in the Northeast, Mid-Atlantic and Midwest regions. Their premium-quality products are designed and fabricated in Maine and exceed requirements of the American Architectural Manufacturing Association (AAMA) Gold Label Certification for integrity and quality.

In 2014, Paradigm Window Solutions consolidated all operations into a larger 109,000-sq. ft. facility at 56 Milliken Street, off Riverside Industrial Parkway. That same year, Paradigm launched the 500 Series New Construction and 5000 Series Replacement Window lines, thereby introducing a value-priced window product option. The following year, three new paint process interior wood grain finishes were added to the 8300 series, which gave Paradigm the ability to compete with the wood window market to reach consumers who wanted the natural wood look without the maintenance of real wood.

In 2018, Paradigm expanded its production schedule by adding a second shift, which created 14 new full-time jobs, and the company is actively hiring. Currently, the company employees 230 people and offers supplemental health/dental/vision, company-paid life insurance, short-term disability insurance, 401(k) retirement plan, eight holidays, paid time off, tuition reimbursement, and quarterly bonus.