Frequently Asked Questions

The glass in my window is broken. How do I get it fixed?

No, all of our windows are custom made to fit any project.

We’d be happy to connect you to one of our dealers nearest you. Please visit THIS PAGE and fill out the form and we will contact you within 24-48 hours.

Most often, the problem is simply the window is out of balance. See our service video online for an explanation of how to re-engage your window when it is out of balance.