Service Technician

April, 2021

Pay: $19.50 per hour

Job Description

We are looking for a detailed and outgoing individual to join our team as a service technician! This is a full-time employment opportunity.

You will work with the service manager & plant manager to assist customers and resolve any service complaints, including repairs of windows and doors at the customer’s residence on a daily basis. This position will work around various machines and closely with others in addition to working alone. 

Schedule & Salary

M-F / 40 hour work week / $19.50 + Bonus Opportunity (up to 4% of annual salary)


  • 401(k) matching
  • Dental, Vision, & Health insurance
  • STD, LTD insurance
  • Employee discount
  • Flexible Schedule
  • Company Life insurance
  • Paid time off
  • Retirement plan
  • Partial Tuition reimbursement

Required Skills

  • Strong organizational skills and attention to detail; Must be able to work quickly without sacrificing safety & quality.
  • Ability to read maps and communicate ideas and instructions clearly and concisely with customers, employees, and supervisors.
  • Must be able to maintain a clean company vehicle with the necessary tools, equipment and parts available to ensure timely repairs.
  • Must keep records of service calls, work orders and informs if replacement parts or components are inadequate.
  • Must be able to work in a loud and fast paced environment, make good judgements, and provide assistance when necessary.

Job Requirements 

  • High school education or GED 
  • Current Class C Driver’s license, safe driving record, and compliance with every applicable state and federal law pertaining to driving.
  • Must be able to regularly lift and/or move up to 75 pounds

Established in 1981, Portland-based Paradigm Window Solutions specializes in a wide range of premium-quality and Energy Star-rated vinyl windows and patio doors for new construction, replacement and institutional markets in the Northeast, Mid-Atlantic and Midwest regions. Their premium-quality products are designed and fabricated in Maine and exceed requirements of the American Architectural Manufacturing Association (AAMA) Gold Label Certification for integrity and quality.

In 2014, Paradigm Window Solutions consolidated all operations into a larger 109,000-sq. ft. facility at 56 Milliken Street, off Riverside Industrial Parkway. That same year, Paradigm launched the 500 Series New Construction and 5000 Series Replacement Window lines, thereby introducing a value-priced window product option. The following year, three new paint process interior wood grain finishes were added to the 8300 series, which gave Paradigm the ability to compete with the wood window market to reach consumers who wanted the natural wood look without the maintenance of real wood.

In 2018, Paradigm expanded its production schedule by adding a second shift, which created 14 new full-time jobs, and the company is actively hiring. Currently, the company employees 230 people and offers supplemental health/dental/vision, company-paid life insurance, short-term disability insurance, 401(k) retirement plan, eight holidays, paid time off, tuition reimbursement, and quarterly bonus.