The Most Recent Communication

Lead Time Updates

August 23, 2021

To Our Valued Customers, As we continue to provide the best possible lead times for all products, we strive to communicate the most recent developments with our customers as quickl...

Lead Time Extension Notice

July 9, 2021

This communication is to inform customers that some order-out products will now have a 6 week lead time. See the e-mail above for details....

Frequently Asked Questions

The glass in my window is broken. How do I get it fixed?

No, all of our windows are custom made to fit any project.

We’d be happy to connect you to one of our dealers nearest you. Please visit THIS PAGE and fill out the form and we will contact you within 24-48 hours.

Most often, the problem is simply the window is out of balance. See our service video online for an explanation of how to re-engage your window when it is out of balance.